Pensacola Energy Bank Draft Plan Instructions
As part of the City of Pensacola’s commitment to provide our customers with the
best service possible, the City is pleased to offer a utility payment option,
"Bank Draft Plan".
Bank Draft Plan is a convenient and economical method of paying your gas and
sanitation bill. There is no administrative fee charged by the City of
Pensacola for participating in this payment option. Your payment will be made
automatically by a direct debit to your bank account.
If you elect to use the Bank Draft Plan option, you will continue to receive a
monthly bill which will list your current monthly charges to be deducted from
your bank account. Your payment will be deducted on your due date or the first
business day following your due date. Your bank statement will serve as a
record of your payment.
If there are insufficient funds in your bank account on the payment date, or
should your banking information change, and you do not inform our office
immediately, the automatic payment will not be honored and the bank and/or the
City of Pensacola may penalize you for an insufficient funds check (NSF) and
you will be assessed a service charge. Upon two dishonored insufficient funds
transactions, you will be terminated from the Bank Draft Plan. Extenuating
circumstances can be resolved by contacting Customer Service at 435-1800.
To change your bank information, a new authorization form must be completed and
submitted. Should you choose to discontinue enrollment, a written notice will
be required and a reasonable time must be allowed for the City of Pensacola to
act upon the notification.
The Bank Draft Plan enrollment process will take approximately four to six
weeks to complete. A confirmation will be sent via letter from Customer
Service... During our set up time, please pay your monthly bill until
confirmation of the Bank Draft Plan is received.
To authorize the Bank Draft Plan for your gas and sanitation
bill, please 'click' the Continue button below and complete the Pensacola Energy
Authorized Agreement for Bank Draft Plan.